Overview:
The student employee is primarily responsible for maintaining bookstore merchandising and visual standards and inventory control practices. They will learn how to engage and provide excellent customer service to all guests. Occasionally will provide backup services to the other Auxiliary Services units such as the mailroom and print shop. This position is an excellent opportunity for students to gain valuable experience in the operations of different business units with a focus on retail merchandising, inventory control, auditing, and customer service.
Department Name : Auxiliary Services
Campus Location : Skokie
Length of Employment : July 2026- May 2027, with opportunity to renew
Can a student do homework in this position? Rarely
Hours available: 15-20 hours/week
Schedule Flexibility:
Summer hours are flexible. Fall & Spring hours are typically fixed based on student class schedule and availability. Some work during semester breaks and spring break is required to conduct inventories and prepare for the semester starts. A couple times a year may be required to work an evening event such as the bookstore pop-up shop at Oakton's graduation venue.
Tasks, Duties and Responsibilities (TDRs) and Learning Outcomes:
· Responsible for maintaining store presentation and merchandising standards and inventory control practices with minimal supervision. | LD/EI |
· Create and maintain visual displays | CT/LD |
· Perform daily restock of all items and ensure all items are fully stocked at all times. | CD/PF |
· Conduct daily inventory audits and report findings to the bookstore manager | CD/CM |
· Assist with receiving orders and checking stock deliveries for accuracy | CD/PF |
· Identify slow moving items for remerchandising. | CT/LD |
· Make promotional and sale event recommendations to store manager | LD/TW |
· Provide input to store manager on apparel and general merchandise buying decisions. | TW/CT |
· Collaborate with team on planning social media and email content. | TW/PF |
· Assist with receiving and checking stock deliveries for accuracy | CD/PF |
· Provide excellent customer service and cashiering duties | EI/CM |
· Occasional provide back-up support to mailroom and printshop | TW/TC |
· General office duties such as answering phones, data entry, scanning documents, responding to bookstore emails, and other job-related duties as assigned. | PF/CM |
Candidate Qualifications (Knowledge, Skills and Other Abilities or KSOAs)
Qualified candidates will have the following competencies and skills:
Application Process :
Questions contact Jo Jackson at jojackson@oakton.edu .
Please submit copy of Fall schedule.
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